Privacy Policy

Information we collect

When you request a quote, callback, or customer service, we collect the information you provide, such as your name, email, phone number, company, USDOT number, fleet information, coverage interests, and request details. We also receive the SMS consent choices you make. Our website and hosting providers may process technical information such as IP address, browser, and request logs to operate and protect the website.

How we use information

We use your information to respond to inquiries, prepare insurance quotes, assist with policy servicing, communicate about your request, maintain records, and protect against misuse. Marketing SMS requires its own separate consent. Submitting a phone number or choosing a preferred contact method alone does not authorize text messages.

Sharing and SMS privacy

We may share information needed to obtain or service insurance with insurance carriers and with service providers supporting our operations, subject to appropriate confidentiality obligations, or when required by law.

Mobile numbers, SMS opt-in information, and SMS consent data will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS consent is not transferred to another business. Information may be provided to messaging service providers only as necessary to deliver messages on our behalf, not for their own marketing.

Your SMS choices

SMS consent is voluntary. Our forms offer separate, unchecked choices for non-marketing and marketing texts. You can request a quote or service without opting in. Message frequency varies; message and data rates may apply. Reply STOP to opt out or HELP for help. You may also contact us using the details below. See our Terms of Service for SMS program terms.

Cookies and website technology

Website technology may be used to maintain essential functionality and security. You can manage cookies through your browser settings; disabling necessary functionality may affect your experience.

Security and retention

We use reasonable safeguards and limit access to information needed for business purposes. No transmission or storage method is completely secure. Information is retained as needed to respond to requests, provide services, and satisfy applicable recordkeeping or legal obligations.

Your privacy requests

Contact us to request access, correction, or deletion of information, or to withdraw communication consent. We may verify your identity and retain records required by law. Any applicable privacy rights remain available under the law.

Children and external websites

This website is intended for business customers and is not directed to children under 13. External websites have their own privacy practices, which this policy does not control.

Updates and contact

We may update this policy by posting a revised version with its effective date.

South Texas Truckers Insurance
Edinburg, TX
ftrevino@stxtruckersins.com
(956) 309-6874